2019/20 annual report
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our organisation
our purpose
(why we exist)
We inspire possibility by giving people access to support in their chosen community
our values
(how we act)
Integrity, Cooperation, Empowerment, Respect, Excellence
our mission
(how we deliver)
By connecting capable passionate and caring locals with those who need support
Dr Peter Mangles
President
President's message
In what can only be described as an extraordinary year that has included drought, bushfires and the COVID-19 pandemic, I would most sincerely like to thank all of our employees, colleagues and volunteers for their continued hard work and commitment over the last year. It has not always been easy and we owe our success to you all. It is your passion, agility and professionalism that drives our organisation forward and ensures that LiveBetter continues to deliver quality services and support programs across regional Australia.
Managing Director
& CEO's report
Firstly, I wish to acknowledge the fantastic work all our staff, particularly those on the frontline, have done to keep the communities we serve safe and supported throughout 2019/20. It has been a challenging year for our communities and our organisation.
Natalie Forsyth-Stock
Managing Director & CEO
our customers
more customer stories:
Click on a story below to read.
there's no place like (the right) home
After suffering a debilitating injury, Bev Warne became a paraplegic at the age of 52 and found herself living in an aged care home… A place she didn’t fit into on so many levels.
Along with the complete loss of her independence, the adequate care needed for Bev’s injuries was not given due to the different staff-to-aged care resident ratio, resulting in her remaining in bed for long periods of time, missed meals and experiencing significant pain.
our people
animal companion scheme
Amber O'Neill - volunteer
Amber O’Neill is in her fifth year of vet science studies at Charles Sturt University’s Wagga campus. Along with her border collies, Brandi and Pippa, she’s been part of LiveBetter’s companion animal program since October 2018. Amber wanted to give back to the community in Wagga, where she’s been living while studying.
more staff stories:
Click on a story below to read.
our work
LiveBetter provides individualised assistance to support independent living within the community.
Who can receive help from LiveBetter?
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Mature members of the community who need assistance to maintain their independent lifestyle
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People faced with physical or intellectual challenges that require support to live independently
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People who need respite from supporting the people they care for with physical or intellectual challenges
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Those with challenges related to mental illness who are seeking opportunities to regain or develop life skills
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Children or young people who are in the care of Child Safety Services
LiveBetter operates from offices, homes, respite centres and community centres across Central Queensland and regional New South Wales, providing transport and outreach services to surrounding areas. Together our people and our systems help support our clients who live in r